Welcome to Better Than Ever Carpet Care. A family owned-operated professional Carpet & Floor Cleaning Company with 20+ years of experience in the Houston area. Over the decades of being in the industry we have made it a priority of ours to educate and teach our clients the importance of maintaining clean carpets & floors. You may be wondering, Who is the best carpet cleaner near me? Well after reading this article we hope we are able to properly inform you before making a decision. Our mission is to serve you and make sure your investment in your floors are well protected, today we will teach you How to Choose a True Professional Carpet Cleaner, to make sure your investment in your floors are well protected and prevent any damage from any incompetent cleaner.
Begin your search by asking friends, family, and colleagues for recommendations. Word-of-mouth referrals can provide valuable insights into the company’s service and customer satisfaction. A more personal touch.
Check online review platforms like Google, Yelp, and Facebook. Look for carpet cleaning companies with consistently high ratings and read the comments their clients leave to gauge their reputation. Be on the lookout for those low ratings and pay close attention to the comments left about the company.
A true professional carpet cleaner should have industry certifications such as Those from the Institute of inspection, Carpet and Rug Institute, Cleaning and Restoration Certification (IICRC). Those certifications indicate that the company adheres to industry standards and employs trained technicians.
Don’t be afraid to ask if the company is licensed and insured. This protects you in the case of any accidents or damages during the cleaning process.
Experience matters in the carpet cleaning industry. Companies with a long track record are more likely to have honed their skills and perfected their techniques. Look for a company with decades of experience. Preferably the longer the better.
Skilled and competent cleaners, have a range of services that can include Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Natural Stone Cleaning, Carpet Repair, Carpet Installation, Oriental & Area Rug Cleaning. If a company is only skilled enough to provide one service then that may be a red flag they are not knowledgeable and confident enough.
Hot Water Extraction is the most recommended method by carpet manufacturers. Often called “Steam Cleaning”. The Steam is not involved at all while cleaning carpet, it is only the RESULT of the very hot water. Hot Water Extraction involves hot water and cleaning solution into the carpet fibers and then extracting the dirt and moisture immediately. Leaving no time for the water to go through the backing or subfloor. Ensure the company uses this method for a proper clean.
After a Hot Water Extraction job, the technicians should be trained to place air movers in every room to ensure a proper drying time of between 4-6 hours. Be cautious to ask the company of their drying times after the carpet is cleaned. If it is more than 1 day stay far away from that company as that can cause major damage to your home. Causing an un-pleasant odor all throughout the house and a breeding ground for bacteria and mildew.
A true professional carpet cleaner invests in state-of-the-art technology. Advanced machinery ensures efficient and effective cleaning, reducing the risk of damage to your carpets. Make sure to ask the company if their equipment is up to date with the modern era and even ask the company if they mind giving a tour of the work vehicle.
A professional carpet cleaner makes sure to always clean with the equipment mounted to the back of their van. A proper Truckmount can weigh up to a few thousand pounds, Suction powerful enough to extract floods, and capable enough supply a constant amount of heat at 225 degrees celsius.
An honest company will never offer bait and switch their pricing. If an offer sounds too good to be true, 99% is. The company should be able to tell you exactly in detail what their price includes. Whether that is moving furniture, pre treatment, spot treatment, deodorizer etc. Beware of a low initial cost and remember you get what you pay for.
An honest company will never charge for a consultation in your home. Ask around to see which companies offer free estimates.
A true professional technician will always be clothed in company apparel, wear shoe covers, smell nice, look presentable, punctuality, clear and respectful behavior. We advice to please be aware of who you let in your home. If the company you choose sends a technician to your home who is not presentable, please do not be afraid to not let them in.
Supporting local businesses can often result in a more personal relationship. Local carpet cleaners have a better understanding of the area’s specific cleaning needs and build stronger relationships with each client. Ask each company if the owner is available to speak to. It may be a red flag if the owner is no longer present or has lost interest in their own company.
National Brands may be seen all over TV. However it does not necessarily mean they are the best in the area. The level of service and customer experience may differ between cities and states so do proper research beforehand.
A reputable honest company should be willing to provide references from previous clients. Feel free to contact them and ask about their experience personally.
Some companies may offer case studies or testimonials on their website. Before and After photos are also a good way to measure the capabilities of the company.
A company that can accommodate your schedule is sure to be the best fit for your needs. However keep in mind that a company who has a waiting list is surely to be a highly desirable one.
Accidents happen, and sometimes you need carpet cleaning services immediately. A reliable company should offer emergency services for water damage when necessary.
We know there are plenty of options when selecting a carpet cleaning company. But by researching and evaluating credentials, experience, cleaning methods, equipment, pricing, customer service, and other key aspects, you can make an informed decision. At Better Than Ever Carpet Care, we pride ourselves on delivering exceptional service and results. With over 20 years of experience and a commitment to customer satisfaction, we are your trusted partner for all your carpet cleaning needs in Houston. Contact us today to schedule an appointment and experience the difference a true professional can make.
